Student Credentials already in use

[Kgriffin13]

I'm trying to sign up to Spotify Student with my UniDays account but it says my student credentials are already in use and I don't know how this is the case. Is there anyway that wherever my student credentials are being used, they can be removed so that I can sign up on a new account.

[AndyJoel]

Hey @Kgriffin13!

Welcome to the Spotify Community.

In this case, you might have another account. Can you check the steps here?

If nothing works, you can get in touch with our team from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.