Student Discount Ended charged full price

[rachelroberts12]

So my discount ended recently without me knowing. I just received the notice that they charged me full price for this month and immediately canceled my subscription thinking it was a mistake. I still want to resign up as a student but I don't want to pay $15 for a month of service I haven't used. How do I get my $10 back? Anyone else had this problem?  

 I wish they would include a feature in the app with bill cycle and the amount so you know if anything changes. 

[AndyJoel]

Hey @rachelroberts12!

Welcome to the Spotify Community.

What might have happened, is that your student discount expired as it only last for 1 year. 

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.