Student Discount and Payment

[generiv15]

So I have two questions. First one: are we supposed to get charged every month after subscription, or is it only at the beginning of each period? In December, I subscribed for the .99 plan and have not been charged every month. I just want to make sure. Second question: my .99 subscription ends March 4th, but I am a student, and would like to sign up for the 4.99 plan (I tried doing this the first time, but it automatically sent me to the .99 subscription). I've tried to do it, but it doesn't let me. How do I sign up for this so that I won't be charged $9.99?

Your answers would be greatly appreciated!

[JoeThomas · Accepted solution]

Hi! Welcome to the Spotify community.

Firstly, It's 4.99 each month.

Secondly, sorry for the trouble! There is currently a glitch with the student discount for some people. The website team is still trying to fix it.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

~Joe