Student Discount charged me, didn't verify my info.

[taylerniziolek]

I went to renew my premium subscription to get the Student discount, and I entered my card and sent in the verification documents. The documents were rejected (I don't know why) and my discount never got verified. Spotify charged me 5.00$ on my credit card statement still, but I don't have premium. I have gotten no email receipt for the charge, and my account shows no record of it. I would just like the charge to be canceled or for my account to be verified. This is frustrating.

[dhatalberto]

I got charged twice for the spotify student and was declined. what can i do?

[icdm72]

I started the sign up for student discount, i got up to the college information, then it sent me to another webpage, and when i went back to the registration for premium, it told me to put my card information in again, and it had already charged me, and it was then telling me i could not continue with the registration.

[mayangbellsxz]

Is student discount not available in the philippines? I already uploaded my proofs of being a student to SheerID. It said my file was uploaded and that I will receive a verification mail within 3 days. There was no statement saying that it got rejected. But up until now, I did not receive any verification mail.

[Leslie1996]

Hello! I recieved a charge when I tried to gwt the student discount, howver i didnt continue processing but i did put my card's info, what happends to the charge??

[user-removed]

I tried getting the student discount and it didn't work, I checked my bank account and it had charged me 4 times, and I'm still subscribed to the free account!!! Will I get my money back???????

[Bryson897]

Same issue with me. Can i get my money back before i get the BBB involved?

[Mhargz]

Same situation here what will happen to the charges?

[Piroo]

Same happened to me this is bull**bleep**! Fix that thats not serious.

[user-removed]

I cancelled before it had actually verified, yet I've still be charged. HELP

[HighAwesomeness]

Why the **bleep** would you charge before verification? Wouldn't it make sense to first verify and then charge so that people don't get stuck in this stupid **bleep**? Now I have to worry that it won't give me my money back or that it will keep charging me despite me not recieving any perks. Honestly shouldn't be punished for finally giving into the **bleep**ty ads that are continuously being forced on me about the student discount.

[user-removed]

I got in contact with Spotify, and the money coming out for my account is
just on hold until it was verified. It will be released back into my
account soon. Hopefully it's same for you!

[Patrickreign]

I have the same problem 

[ISABELAWOELKE]

Hi. I'm from Ecuador and I wanted my student account. I was on the free Spotify status when I submitted my credit card, after that I couldn't upload my student info. Spotify never received any information of my student verification, and I was STILL charged with the student price. 

I thought that I had the Premium account after being charged but nothing! I did not receive any receipt of course. I want my premium account or my money back!

[destiny_m29]

Hi so I got charged for the student discount on my account but it has no record of the receipt or anything... and to top it off my spotify is not working either. Someone please help me fix this! I don't wanna get charged again either in a month... Plus im in Canada so it does not work out here. if only you guys mentioned that before i put my card number in.

[Christalenar]

This has been giving me so much problems, charged my account 5 dollars without pending or verifying and now i want to cancel it and it wont let me cancel or give me back my 5 bucks meanwhile i never gottan the premuim at all because i thought student meant for highschool students but no.....

[user-removed]

So annoying hey... I think it is a hold on the account until verified maybe.

[iwantmymoneybac]

same it even charged me twice, i want my money back pls 🙂 this is giving me headaches

[JohnArcueno]

So I tried to see about the student account and I put my credit card then after it said what college and etc I realized that i'm not yet in college so  I cannot prove that i'm in college so I left then I check my bank account and showed I was missing $5. PLease help

My Email for spotify is johnmichaelyamada@gmail.com

[213irqf3tc6ems5]

SheerID sent me verification but i still did not get my student premium. Is my card gonna be charge for the feature I cannot get?

[kikidrops-gb]

same. For over two years Spotify still doens't manage to fix the problem, what the heck? It charged me TWICE without verifying me as a student.