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Student Discount charged twice

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Student Discount charged twice

Avatar of Jennah2
Newbie
2016-09-28 06:12 AM
I was beginning the process to get the premium subscription but something went wrong when finding my school and kicked me out. I tried it again and the same thing happened and now I've been charged twice for premium and I don't have it....what can I do to get refunded?
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Avatar of Maxim
Spotify Star
Spotify Star
2016-09-28 07:08 AM

Hey @Jennah2,

 

If you haven't received a receipt from Spotify via Email, it's very likely just a pending charge: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Maxim
Spotify Star
Spotify Star
2016-09-28 07:08 AM

Hey @Jennah2,

 

If you haven't received a receipt from Spotify via Email, it's very likely just a pending charge: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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