Student Discount redemption problem

[Ziyadelk16]

I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. However, I do not know which account it is associated with as it is not working with my main one. Please help

[osornios]

Hey @Ziyadelk16,

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.