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I currently have premium and want to switch to get the student discount. However, when I click the link, it won't bring me to the fields to fill out to verify it, and instead goes straight to the account overview. How do I solve this?
I think you have to cancel your current subscription before you sign up for the student discount subscription.
(don't worry, if you cancel your subscription you still get to keep the remaining time period)
I tried that and it still didn't work. Plus, I read in the FAQ that you could switch over with the current subscription and it would apply at the next payment.
I suggest you contact support so they can take a look at your account and see what is going on:
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email, you need to reply back to it.
Hey @irockthenet
Could you try clearing your browser cookies/cache and head over to spotify.com/student? Let me know how you get on.
I tried, and even tried using different browsers. It still won't let me, though.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…