Student Discount

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Student Discount

godxalex
Newbie
I was charged 4.99 on my card mid way through the process i had canceled since my phone had died but my subscription is still free and it charged me 4.99 so i dont understand why am i still getting charged when i still dont have premium next steps??
1 Reply

MattSuda
Rock Star 24
Rock Star 24

Hey @godxalex

 

If you would like to follow through and have premium, then read this post here and follow the directions:

 

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/help/m-p/1243270#M176472

 

If you no longer want premium,

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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