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Bought and verified student monthly.
Money was taken from cc but I dont see my account updated to premuim.
Did I miss something?
Hey @ybmyers! Welcome to the Spotify Community. ^^
That doesn't sound quite right.
Have you tried reinstalling your app? If not here's a step by step tutorial.
Let us know if that helps, thanks! ^^
Peace
when logging into account online it dosent reflect it ither
jm
no it dont
jm
Hmm, that sounds weird.
Sometimes it takes a little bit time until the premium appears. Give it a couple of hours.
If this still problem still persists after the hours feel free to reply again. I'll then contact the support. ^^
Peace
*EDIT PERSONAL INFORMATION*
I recommend you to contact support via the contact form so they can help you. You can also contact the support via twiitter with the handle @SpotifyCares
If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
The Support usually answers within 24-48 hours.^^
Peace
ok i have done both
awaiting replies
jm
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…