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Student Premium Germany

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Student Premium Germany

Avatar of -lenala-
Newbie
2017-03-14 09:17 AM

I had Premium for one year with Spotify and now they suddenly booked the full amount of my bank account. I know this is because my Unidays account/the student status needs to be renewed, but Spotify specifically said, they would inform me. Since this has not happened, I wonder if I could get my money for that month back (the additional amount I paid).

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Avatar of Maxim
Spotify Star
Spotify Star
2017-03-14 11:25 AM

Hey @-lenala-,

 

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks. 🙂

MaximSpotify Star
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Note: I'm not a Spotify employee.

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Avatar of Maxim
Spotify Star
Spotify Star
2017-03-14 11:25 AM

Hey @-lenala-,

 

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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