Student discount not working

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Student discount not working

harvey_warren
Newbie
I've recently tried to sign up for premium with the student discount but it's saying my credentials are already in use, I have not activated them before. Can I de-activate then re-activate?
2 Replies

Re: Student discount not working

atom1989
Community Legend
Hey!

I escalated your problem to staff. They will reply you as soon as possible.
If my post helped you to fix your problem, please press "Accept as Solution" button.

Re: Student discount not working

atom1989
Community Legend
Sorry for delay, please contact customer support.

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
or Twitter @SpotifyCares

If support replies you to check community for a solution or if you received your case number (#XXXXXXXX), please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.
If my post helped you to fix your problem, please press "Accept as Solution" button.
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