Student discount problems

[Nicolet62144]

Hi I tried to get the student discount and it wouldn't let me select my college but I got billed the 4.99 and I can't play premium music. What do I do?

[atom1989]

Hello and welcome to community.

I suggest you to contact customer support.

https://www.spotify.com/lv/about-us/contact/contact-spotify-anonymous/
or Twitter @SpotifyCares

If support replies you to check community for a solution or if you recieved your case number (#XXXXXXXX), please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.