Student promo refound

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Student promo refound

Giadiii
Newbie
Hallo, ive tried to activate a premium account with student discount cause i missclicked the option,when i realiazed that i had already autorized the transaction, since im no student I cant send school info etc. Now I got 4,99€ addebit on my card and no premium account of course, how did I get the refound?
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Re: Student promo refound

Rock Star 15
Rock Star 15

Hey @Giadiii, welcome to the Spotify Community!

 

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not verified your student status. The charge should be canceled by your bank soon (time varies by bank). Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

Please let me know if you have any other questions :)

JacobRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
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View solution in original post

1 Reply
Solution!

Re: Student promo refound

Rock Star 15
Rock Star 15

Hey @Giadiii, welcome to the Spotify Community!

 

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not verified your student status. The charge should be canceled by your bank soon (time varies by bank). Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

Please let me know if you have any other questions :)

JacobRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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