Announcements

Help Wizard

Step 1

NEXT STEP

Student spotify

Student spotify

I need to be reimbursed I sign up for the student and it took my money
Reply
1 Reply

Hi @Howardtudor31,

 

If your account still shows as Free on the Subscription page, you can check the status of the payment on your bank statement. If it appears as pending/pre-auth/processing, this might explain things: https://support.spotify.com/learn-more/faq/#!/article/pending-charges/.

 

Need more help? Just reach out to the Support team either via the Contact form or send a DM to @SpotifyCares

 

Hope that helps 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random