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Subcription still free and too many charges

Subcription still free and too many charges

I just payed my subscription ut it charged me on my credit card like 6 times and it still says im a free user im concerned more over the charges than my account still being free thought, Please Help Thank you in advance

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2 Replies

Hi @EduardoMX00!

 

If the transactions are not going through, it could be that the payments on your card are pending charges. Here's what I found on the support page:

 

The pending charge is a part of your bank’s authorization process.

As the transaction(s) have not completed, you won't get billed. The authorization will expire and the funds will be returned shortly.


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© to the owner of the photo 🙂

Thank you so much! hope that is the problem

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