Subscribed, but not getting Premium?


Re: Subscribed, but not getting Premium?

Community Manager
Community Manager

Hey everyone,


We’re sorry to hear you’re having some issues with your subscription.


If you pay for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try following the steps in this support article.


In there, we’ve highlighted how to troubleshoot when you find your subscription isn't activated on your account.


If you're still having trouble please post a new thread in the Accounts section of the Community, thanks!