...I've uninstalled/reinstalled, I've checked my email confirmations, I'm a Spotify Premium. Why does my money go directly to you, but it's been over an hour in the library and I don't have music still? Like how can it says I'm Premium but then not give me the features? It's the Internet, it should be instant.
I'm having this same problem after just upgrading to Premium. I have done the clean install and restarted my Mac but everytime I go to preferences in Spotify to select "High Quality Streaming" it tells me it's a Premium feature, I know that, that's why I upgraded!
So it seems my account has not been recognised as upgraded yet? Same thing happens on the iPhone too?
i'm having the same problem... i still have ads in music and on screen and annoying "ugrade" button in top right hand corner. account page says i am on premium though. confusing and irritating. yes i have loged out a nd closed spotfy and re started.
anyone know the email address or how to send a contact form? i can't find anyway of contacting spotify