Hi, I just upgraded, but premium is not showing up within Spotify, just on account page. I have done clean reinstall on computer, still does not show up. How long does it take to show up? A couple hours? Days? Thanks for your help.
I'm having the same problem, I've reinstalled it and all that aswell but still it doesnt work on my PC nor my phone. To be honest, I'm not surpriced. This is not the first time I've bought premium and it's not working. 😕
If I signed up with the trial on my computer and try to log in on my phone it doesn't work. I even deleted the app and reinstalled. Could that be the issue? That I subscribed to premium on the computer instead of my phone?
I just upgraded to premium and my desktop version of spotify still has ads and says upgrade at the top, same as when I had the free version. I tried logging in and out and restarting spotify and my computer and it hasn't changed.
After having upgraded to spotify premium half an hour ago or so, I am still unable to access premium on my computer (though it does work on my cell phone). I have already tried logging in and out again as well as a clean reinstallation. Would love any tips on how to get it work on my computer!
There appears to be a slight delay in updating accounts at the moment. If you could try all the steps Meredith mentions on the first page and if it's still not working, please contact us here. We'll then look into it further.