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Subscribed to premium for 1 month expecting the 3 months promo last december

Subscribed to premium for 1 month expecting the 3 months promo last december

Hi, 

I subscribed to Spotify Premium last December 9 2015 expecting that promo on the SPOTIFY AD that I get 3 months for only 129 pesos if I use my mobile load. Now my premium expired and it has just been a month. 

 

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1 Reply

Hi @12138447241!

 

Thanks for the heads up and welcome to the Community.

 

It's very likely that the offer you signed up for wasn't available when paying through your mobile bill. We'd suggest submitting a contact form directly and our Support team will gladly give you more info about this.

 

Remember that you can also reach us via Twitter @SpotifyCares.

 

 

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