Announcements

Help Wizard

Step 1

NEXT STEP

Subscription Confused when Updating Payment Method

Subscription Confused when Updating Payment Method

I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium.

 

Today I was trying to change my paymment method for my account, and it kept taking me to a page that was for adding a payment method fo rmy student membership... I thought maybe just a mistake, but then I added my payment info and it tried to have me verify my student membership...

 

I've been paying the full $10 each month since May, not sure why the system's confused. Help!

Reply
1 Reply

Hey @sammyvdb!

 

We'd recommend you get in touch with us via this contact form.

 

You can also find us on Facebook or Twitter.

 

Give us a shout, we'll be happy to help.

 

Anyk17

Suggested posts