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[Subscription] can't change email

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[Subscription] can't change email

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The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the account linked to that email but it still says that the email address is taken. What do I do?

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Re: [Subscription] can't change email

Rock Star 12
Rock Star 12

Hey, @daisypop1216 

Welcome to Spotify Community and thanks for reaching out here!

When you delete an account, the email address in your old account will become available within 30 days after the process. This means that you could change the email address in your new account to what it was in your old account. You can speed up with the process if you reach out to support here

 


NOTE: In light of staffing measures undertaken in response to the Coronavirus disease outbreak, Spotify Customer Support ability to respond to help requests is very limited. 

You can get more information about this process, to change your email address linked to your account, here on this related Spotify Answer.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 12
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