Subscription cancelled, but still getting charged!

[Brenjuku]

I cancelled my subscription the day before I was to be charged for the next month, and somehow I get charged and i still have my subscription. I know I cancelled it because I went through the process of cancelling it and it showed up as being cancelled when I looked after. I don't want this months subscription and I certainly don't want to pay for it since i'm not going to use it.

[MattSuda]

I suggest you contact support so they can help you solve this problem 

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.