Subscription from Africa

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Subscription from Africa

oscarcamp1988
Casual Listener

Hi.

I live in Senegal but I'm from Spain. I have a problem when signing out or upgrading to premium from Africa.

Is there any solution?

Regards

4 Replies

Re: Subscription from Africa

driveflanger
Community Legend

Hi. If you are already a premium user you are not gonna have any problem cause premium users can listen to music everywhere. Only free user have 14 days to use Spotify abroad. Now, if you want to change the country on your account, check this info below:

 

Free users:

For various music licensing reasons, Free users are not able to use Spotify after 14 days outside of the country selected in their account settings.

To select the country you are visiting or have moved to:

  1. Go to your profile page.
  2. Select the country you wish to move the account to.
  3. Click SAVE PROFILE at the bottom of the page.

Note: Availability of music differs between countries.

Premium users:

Premium users can always access the Spotify service of their billing address country as long as unrestricted internet is available. However, if you still wish to change your service to a different country, follow these steps:
Note: You need a payment method with a billing address in the country.

  1. Go to your Subscriptions and payment overview.
  2. Click UPDATE DETAILS. 
  3. Click Want to use another payment option? below the card details form.
  4. Click Change Country and select the country you wish to move the account to.
  5. Select a payment method with a billing address in the country.
  6. Confirm the change by clicking CHANGE PAYMENT DETAILS.

Re: Subscription from Africa

oscarcamp1988
Casual Listener
Good afternoon. The problem that I have is that I need to subscribe to premium from Africa, because I subscribed first from Itunes Store, so they charge me 13€ instead of 10. I want to unsubscribe from Itunes and subscribe again from the Spotify webpage. What I need is some guiding in upgrading to premium a Spanish account from Senegal. Thanks

Re: Subscription from Africa

RashidBooker
Casual Listener

We love playing music in homes all over the world. Here are the territories where Spotify is available:

  • Andorra
  • Argentina
  • Australia
    • Norfolk Island
    • Cocos (Keeling) Islands
    • Christmas Island
  • Austria
  • Belgium
  • Bolivia
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
    • Faroe Islands
    • Greenland
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Estonia
  • Finland
    • Åland Islands
  • France
    • Mayotte
    • Réunion
    • French Polynesia
    • Saint Pierre and Miquelon
    • Wallis and Futuna
    • New Caledonia
  • Germany
  • Greece
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • MaltaMexico
  • Monaco
  • Netherlands
    • Netherlands Antilles:
    • Sint Maarten
  • New Zealand
    • Cook Islands
    • Niue
    • Tokelau
  • Nicaragua
  • Norway
    • Svalbard and Jan Mayen
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Singapore
  • Slovakia
  • Spain
    • Balearic Islands
    • Canary Islands
    • Autonomous cities in North Africa:
      • Ceuta
      • Melilla
  • Sweden
  • Switzerland
  • Taiwan
  • Turkey
  • United Kingdom
    • Bermuda
    • Falkland Islands
    • Gibraltar
    • Pitcairn Islands
    • Saint Helena, Ascension and Tristan da Cunha
    • Sovereign Base Areas of Akrotiri and Dhekelia (Cyprus)
    • Crown Dependencies:
      • Guernsey
      • Isle of Man
      • Jersey
  • Uruguay
  • US
    • American Samoa
    • Guam
    • Northern Mariana Islands
    • Puerto Rico
    • United States Minor Outlying Island
    • United States Virgin Islands

Re: Subscription from Africa

MattSuda
Rock Star 24
Rock Star 24

Good news!

 

Spotify is now available in Senegal

 

You can read more information about Spotify's launch in new markets in this news article: Spotify Expands International Footprint, Bringing Audio to 80+ New Markets

MattSudaRock Star 24
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