Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Subscription not showing on laptop

Subscription not showing on laptop

 

I have a paid Premium account which I access on my iPhone.  I have signed into Spotify on my laptop, and it is showing the Free account and wants me to upgrade? 

Reply
2 Replies

Do you have Premium at your Laptop?

Had the same Problem and a hour later it has solved itself.

I would recommend you to be a little patient.

Hey @goodwright4.

 

Thanks for getting in touch!

 

Could you log out on your laptop and then back in? Make sure you log in using the username which is stated in the receipt you received per email when you subscribed to Premium. 

 

Should do the trick. Let us know if you have further questions.

 

Have a nice day.

Suggested posts