Subscription renewed yesterday, but joined family subscription today

[SneakyPaanda]

Hey, my premium subscription was renewed yesterday, but I just joined a family subscription today. Is there anyway to get a refund on the subscription? 

[osornios · Accepted solution]

Hey @SneakyPaanda,

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.