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Subscription reverted to free

Subscription reverted to free

Subscription reverted to free
Was paid through today, and set up my account via Rogers Wireless to get it for 6 months, but it isn't seeing it and just giving me the regular Spotify Free.
It's attached to the correct username and I added my phone number since I realized it was missing in my profile

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1 Reply

Hey @djturnyturnz,

 

I'd recommend getting in touch with Spotify Support so that they can check out your account, and also Rogers to ensure everything’s up and running smoothly from their end.

 

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/SpotifyCares

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
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