Subscription was cancelled for no reason

[Eggtaro]

My subscription was cancelled for no reason all of a sudden. Prior to that incident, my premium account was upgraded to premium family without my consent nor without my knowledege. When i checked who was on the family members list, one stood out but that email was no one i recognized: j.honatanesteban@hotmail.com

Can anyone tell me whats going on? Should i be worried?

[MattSuda]

Hey @Eggtaro

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.