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Subscription was cancelled for no reason

Subscription was cancelled for no reason

My subscription was cancelled for no reason all of a sudden. Prior to that incident, my premium account was upgraded to premium family without my consent nor without my knowledege. When i checked who was on the family members list, one stood out but that email was no one i recognized: j.honatanesteban@hotmail.com

Can anyone tell me whats going on? Should i be worried?
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1 Reply

Hey @Eggtaro

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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