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I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment has gone there 15.2.2017 so I have paid it in this month but it isn't still working. Why?
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1 Reply

Hey there @why31, welcome to the community!

 

That's odd. Can you head to your account page and check your subscription status? Does it say Premium or Free?

 

K

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