Subscription

[mandolb1]

I recently upgraded to a 60-day trial of the Premium version of Spotify. However, on my phone it won't play the music because I'm "not subscribed to Spotify." Also, I got their confirmation receipt upon typing in my credit card information and making a payment for "0.00," since, after all, it is a trial. In addition, under the Subscriptions tab of my profile, I clicked receipts to see if my trial was active, and it did indeed include my recent trial upgrade. However, I go back to look at that, and it's not there anymore. What could be the issue?

[Josh]

Hello!

So when you log here does it say "You are registered for Spotify Premium until (date). After this period your account will become a Spotify Free account." ? 

Hope this helps 🙂