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Suspicious acitivy email

Solved!

Suspicious acitivy email

Plan

Free/

Country canada

 

 

I just got an email stating

  Hi  To protect your Spotify account, we've reset your password due to detected suspicious activity.  You need to create a new password to log back in. Just click the big green button.

 

 

Email was from no-reply@spotify.com

 

 

I have no idea if it's legitimate or not. If it is I am mighty confused, I only ever use Spotify on my playstation 4 and am not signed in any where else. Come to think of it I haven't even used it for months(Spotify on the ps4 that is).

 

 

I also can't seem to find a recent logins page at all. The page listing offline devices shows nothing its empty.

 

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Accepted Solutions
Marked as solution

Hey @Jay21317 ,

 

If you're unsure if the email is legitimate, I'd recommend checking out this support article: https://support.spotify.com/account_payment_help/privacy/suspicious-email/.

 

Thanks 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @Jay21317 ,

 

If you're unsure if the email is legitimate, I'd recommend checking out this support article: https://support.spotify.com/account_payment_help/privacy/suspicious-email/.

 

Thanks 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you, that's actually pretty much what I did when I got the email, I deleted it and  went to Spotify on my own and changed my password (don't even remember what it was, since it was created years ago just for the ps4),

 

I did forward the email like the article suggested.

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