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Suspicious activity in my account

Suspicious activity in my account

Plan

Premium/Family

Country

Canada

Device

iPhone 7

Operating System

iOS 12.1

 

My Question or Issue

For about 2 weeks, i've been experiencing suspicious activity on my account. For example, four playlists were played on my account today (between 12:00 pm and 1:00 pm EST without my knowledge. All of those playlists are from a user named 21k6td42t4z36ext6fysialka. I never shared my password but i just did reset it. I have no idea from which device this activity came from nor how to find it out.

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Reply
3 Replies

Hey @vinnyduke, and welcome to the community.

Hope youre doing great! 


Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Have a nice day 🙂 

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

Same thing with me. Some musics has been played in a Web Player, all in playlists of 21k6td42t4z36ext6fysialka user.

Hey @rodrigospena.

 

Thanks for the reports! I'll pass this on, in the meantime - please check out the link i provided in my first reply 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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