Switch Student Discount to new account

[madeline24]

I created a spotify account and had the student subscription but it wouldn't link to my facebook page so I cancelled the subscription AND account, and created a new one via Facebook.  Now, however, it won't allow me to get the student discount because it says that my student credentials are associated with another account.  HELP!

[LordRollin]

Hi @madeline24. This sounds like something that support will need to assist you with, as it's outside the scope of what we can do here on the forums. Fret not, getting in touch with support is easy! 

Support can be reached one of three ways: through the online contact form; on twitter by reaching out to @SpotifyCares; or by sending a message to the Spotify Cares Facebook page. Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets support is currently handling.

Hope this helps, and please let me know if you have any other questions or concerns I might be able to assist you with. Cheers!