Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Switched Banks, Spotify Charged My Old Account

Switched Banks, Spotify Charged My Old Account

So, I switched banks and Spotify charged my old account, causing that account to over draft.  Now the bank is charging me an over draft fee of $35.  Is there a way Spotify can refund my old account and charge my new bank account twice this month (to make up for last month).  That way the overdraft fee will be voided.  Please help!

 

 

- Jake 

Reply
1 Reply

Hey there @nomarg1992!

 

Spotify Support should be able to help clear things up here! They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form


If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


Suggested posts