Announcements

Help Wizard

Step 1

NEXT STEP

Switching Premium account back to student account & getting hulu.

Switching Premium account back to student account & getting hulu.

Plan:  Premium

Country: USA

 

My Question or Issue:

I recently had a fraudulent charge on my credit card that I used for my payment, therefore I had my credit card company cancel that card. I then had to renew my subscription, however I logged into my account to renew my subscription and it renewed not under the student discount. Therefore it was a charge of $10 instead of $5 and I did not receive renewal for my Hulu subscription. Is there a way for me to link back up my account to the $5 student discount for Premium + Hulu and for me to get refunded the $5 extra I was charged??

 

 

Reply
1 Reply

Hey there!
I suggest you check out this Spotify blog post on potential causes to the extra charge, and this Spotify Support article about Spotify's refund policy, and how you can get one.
Hope this helps! Happy Holidays 🙂

Suggested posts