Switching account

[oldtimer1]

Hi

I now have a Spotify Premium account included with my mobile phone subscription.

They are saying I need to cancel my existing account, but I dont want to lose my playlists and history - do I need to do this? How can I keep everything, including my user name

Thanks

SB

[Maxim · Accepted solution]

Hey @oldtimer1,

Thanks for reaching out.

They most likely want you to cancel your existing subscription first 🙂 I doubt they're talking about closing the account.

Info on how to do this can be found at https://support.spotify.com/article/cancel-premium/.

Let me know how it goes!

[oldtimer1]

That sorted it out, thanks Maxim!

[Maxim]

Glad to hear that, @oldtimer1 🙂 Have a great day.