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Switcing payment method.

Switcing payment method.

Hi. Recently moved to Canada and I wanted to switch my payment method from my American card to my Canadian card. Each time I entered my Canadian card number I was asked to switch to the Canadian site . Even when I went on the Canadian site and re entered my info it still wouldn't work telling me I had to twitch to the Canadian site. This notification appeared each time even thought I clicked to be on the Canadian site. So at the moment i cannot switch cards . What is the next step?

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2 Replies

Hey @paulduvillier, welcome to the Spotify Community!

 

In this case, you'll need to change your country settings to Canada in order to update your payment method. To do so, just follow the steps here

 

Don't hesitate to drop us a message if you need extra help.

 

Have a nice day 🙂 

Im having issues changing over to a Canadian credit card. It keeps telling me that my card is not from a country that spotify is launched in. I also see that it is trying to charge in Euros. I do not want to pay in Euros.

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