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Synced an another spotify acc to my spotify-with-facebook account. and lost everything.

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Synced an another spotify acc to my spotify-with-facebook account. and lost everything.

I have registered with facebook few yras ago to spotify and have been using that account for years. A week ago, accidentally connected another spotify acc to my facebook account. Now when I login, it logins to new and clean account. I want my old stuff back. Can you help me? I can't login with "account number", I have tried it.

Thanks.

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Marked as solution

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to restore everything for you. Bit of a pain I know!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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2 Replies
Marked as solution

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to restore everything for you. Bit of a pain I know!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Oh thanks, didn't know. I have just filled that form. Again, thank you!

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