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THEIVERY

THEIVERY

Avatar of tareknasr
Casual Listener
2013-09-20 10:54 PM

I CANCLED MY SUBSCRIPTION OVER A YEAR AGO AND TO THIS DATE STILL GET BILLED $10 EVERY MONTH!!! I have tried numerous times to get into contact with spotify about this and they do nothing. THIS IS ROBBERY!!!!

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Avatar of MichaelJerzak
Composer
2013-09-21 02:19 AM

i shall escalate this so a Staff member can get back to you immediately and if you could put the case # down to make it easier for them to fix it.

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Avatar of Richard
Community Legend
2013-09-23 11:03 AM
Hi there, we're very sorry to hear about your account issue.

It looks like you've been in touch with our customer service team already by email. Just keep on replying to them and we'll get this all sorted out.

Thanks!
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

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