TURN VIDEOS OFF?

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TURN VIDEOS OFF?

ave18
Newbie

How do I turn off these darn videos??? They are eating up my data plan.

1 ACCEPTED SOLUTION
Solution!

Chris
Community Manager
Community Manager

Hey @ave18,

 

Thanks for reaching out, and welcome to the Community!

 

Right now there's no option to remove videos from playlists, but you can still create your own playlists that include just songs!

 

You can show our devs that adding the option to disabled videos is something to look into, by adding your vote to the idea here

 

Hope this helps!


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150 Replies

Kseibold1
Newbie

What kind of fu%!kwit distracts my driving and drains my MB and battery. wth is wrong with you people at Spotify.  I bought a “premium” service not a cheap non-configurable app. Listen to your customers and stop putting us at risk. Is there a legal suit here for endangerment??

jorgandar
Casual Listener

Absolutely!! Turn this**bleep** off or llse my businddd permanently!! And **bleep** you for not understanding your users .Douches

anvilsname
Casual Listener

@Kseibold1 wrote:

What kind of fu%!kwit distracts my driving and drains my MB and battery. wth is wrong with you people at Spotify.  I bought a “premium” service not a cheap non-configurable app. Listen to your customers and stop putting us at risk. Is there a legal suit here for endangerment??

Use Android Auto or Apple Carplay.  The Spotify integration works great, is easier to use as well as  read.  Still agree with the ability to turn off the videos, at the least if not using wifi.

Brinklyr
Newbie

This answer has not been solved. The question is how to turn off the videos... and you have no solution. I listen to spotify for the music... the videos disrupt my experience. Often when I'm listening it stops playing because the video isn't available.  Many users use this to LISTEN to music.. not for videos. At the very least we should have an option to turn off videos.

j1meh-p_sy87
Casual Listener

Clearly Spotify really doesn't listen to it's community.

Well, I guess if they dont care because they have enough money then they can count me out.

Goodbye Spotify, I have been a customer for 6 years, your bad.

 

Jay Z is about to get a few extra dollars in his pocket... 👍

atanasb
Casual Listener

Hi @Chris


This seems to be a quite a popular topic now. When the thread started you mentioned that we should weigh in and give our opinion. Lots of people have done it and the idea on the board has more than a thousand likes - making it one of the top ones currently. But even after the huge amount of people coming to complain no one from the Spotify team has given an update or at least commented on the matter.


Have your plans changed? Is Spotify planning to listen to the community or not really?

Thanks, 


richardatkins
Newbie

I agree with others here, this feature should be there. Adverts are distracting and pointless in my opinion, I did not register for streaming from MTV but for music, I dont want flashing rubbish in the corner of my screen.

Spotify seem to be ignoring their customers, ignorance that may cost them.

This original query is unresolved and still open.

Cokronk
Regular

Well, I have Spotify plenty of time to actually care about their customers and at least reply to this. Goodbye Spotify, hello Apple Music! I’m canceling my account now. 

Cokronk
Regular

@atanasb unfortunately it looks like Spotify just cares about money and not the user. This is proven by @Chris marking this topic as answered and not revisiting it and by @Spotify nixing any new polls or topics on the issue of a lack of being able to disable videos. And not that this topic has a massive amount of comments compared to the user base, but overwhelmingly the sentiment is that the lack of an option is bad. 

 

The best way way to resolve this issue is to cancel our subscriptions and go with another provider. I think I’ll be doing that this week since there appears to be no movement on this. 

jonface
Casual Listener

@Cokronk Would be interested in what other providers you are looking at. I assume it's ok to talk about competitors here as Spotify don't read this anyway.

 

Thanks

jonface
Casual Listener

Glad it's pay monthly, looking for an alternative to Spotify.

stupidpeople
Newbie

super awesome when youre driving and it takes a couple extra taps / swiped to get to the music controls.. cause theres dang videos playing.... great job on safety here guys!

BTW this is sarchasm in case ya hadnt noticed.  were PAYONG for a service, why not let US decide if we wanna chew thru more data or not???

also dont bother telling me i shouldnt be using my phone wile driving.. thats not the point

large168
Newbie

I'm on the 3 month trial of Premium. When riding the subway underground, with weak or no cell signal, my music just stops when the playlist tries to play a video. Then I have to dig into my bag to find my phone and figure out why the F my music just stopped!  While I'm fumbling for my phone in the crowded NYC subway, I risk serious injury from falling since my hands aren't holding the pole.  I also risk looking like an **bleep** who wears headphones while no music is playing. My constitution is weak and cannot handle the stares.

 

After my 3 month trial is finished, I'm not renewing. Bye bye Spotify. 

jechin1
Casual Listener

months later and there is still no real solution for this? Get this fake "solution" outta here.

Vd4
Casual Listener

As with most annoying features in Spotify, the answer is to always keep it in offline mode on your phone. It also solves the Spotify Connect battery sucking problems as it tries to connect to every device around you automatically.

 

Spotify is not going to get rid of videos voluntarily. They want you to pay attention to them so that you click on the video and they get ad revenue (That's right, your premium subscription is NOT ad free!). They will only change if the new feature stops making them money, so deprive them of the some of the data and ad revenue they so desperately want by putting it in offline mode.

333mhz
Newbie

No, this doesn't help.

 

The only reason I pay for spotify premium is the curated and automated playlists, there is a noticeable lag when I reopen the spotify app and a video is playing, the audio pauses for a second. 

 

Don't add a feature no one asked for that makes the experience worse without the option to turn it off.

 

The thing that's  great about Spotify is that its so simple and works so well, now you've gone and **bleep** with that, so its likely you'll just do it even more going forward.

Kanegasi
Music Fan

This is not solved. There is no solution here. The videos aren't even videos, they're just 3-5 seconds of looping **bleep** that even changes the layout of the screen. When I'm skipping through the playlist, the **bleep** skip button moves for the stupid video.

 

The linked vote idea is dumb as well. I don't want videos disabled in curated lists, I want them disabled clientside. I don't care who made the playlist or what's in it. Serve me only the sound. It's not hard to just code the app to not change the display. Put an option in that ignores the video component, you don't need community votes to do that.

j1meh-p_sy87
Casual Listener

Well, until this issue has actually been resolved I guess Im uninstalling the app and cancelling my plan. I have limited data and I sure as **bleep** am not ready to spend it playing videos to the inside of my pocket.

 

Stick to music spotify - that's what we want you for. If we want music videos we use youtube. 

bernardbr
Casual Listener

Unfortunately, because this, I will cancel the Spotify premium service. I want a good music platform. If I want to see vídeos, I'm going to Youtube or Netflix.

Jrichy
Newbie

This is not an acceptable answer. It's a distracting, annoying waste of bandwith. 

PremiumLambchop
Casual Listener

Can we please get a feature to turn them off, if I hear Keith Urban one more time talk about nonesense I'm going to cancel my premium.

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