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TWO ACCOUNTS

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TWO ACCOUNTS

Hello

 

Something have gone wrong. I have two accounts and pay for two.

 

One is username 1160786840

 

Number two is Frankengel.

 

Can you stop the one with username 1160786840 and give me a mail that it is ok.

 

Edited out Contact Info per Spotify's Terms of Use - @kbrooksc 

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Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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1 Reply
Marked as solution

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


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