Take summer with you, premium for 6 € for 3 months

[MimKoRn]

I received this email, that I can have three months of premium for 6€. I clicked on the button and paid. Yet it is telling me that in the next month it will request another payment. I would not have paid, if I knew it's going to "change it's mind" after I put my credit card details in. How do I contact Spotify to fix this? I cannot find any phone numbers on the page 😞

[Maxim · Accepted solution]

Hey @MimKoRn,

Spotify Support can look into this for you :). Just contact them through one of the channels:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.