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Telekom voucher (Premium free for three months) for existing premium account

Telekom voucher (Premium free for three months) for existing premium account

Dear community,

 

first I have to say sorry for my English for I am not a native speaker.

 

I got a voucher code from German Telekom to test Spotify Premium for 3 month but I already have Spotify Premium Family. 

 

According to the Telekom shop system the voucher should be credited to my account if I already have Spotify Premium. Now I tried to enter the code at http://www.spotify.com/redeem but the system said the code doesn't work because I already are a Premium user. 

 

Can you clarify if I understood something incorrectly or are the Telekom and Spotify statements contradictory? If possible I would be very pleased if the credit can be charged to my account.

 

Kind regards

Teeguru

Reply
1 Reply

Hey @Teeguru87,

 

Sorry, es ist leider nicht möglich Premium Family in Verbindung mit anderen Abonnements zu benutzen, z.B. über einen Mobilfunkanbieter. Rabattaktionen können generell nicht auf Premium Family-Konten angewendet werden.

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