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Tengo una cuenta premium y otra con mi mismo correo, como las vinculo en 1

Tengo una cuenta premium y otra con mi mismo correo, como las vinculo en 1

quiero vincular mis dos cuentas con un solo correo
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1 Reply

Hi there,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. While it shouldn't be possible for there to be more than one account with any single email address, some rare hiccups in the system can cause this to happen. Please reach out to our support team, they can help you transfer all info to one of the accounts and delete the other. When doing so, make sure you're logged into one of them and that you have all relevant payment and account info on hand so that you can verify yourself as the account owner.

 

Hope this helps.

JoanModerator
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