Announcements

Help Wizard

Step 1

NEXT STEP

The button for resetting the password isn't working on any device

The button for resetting the password isn't working on any device

I've received the message that my password has been reseted, but now I cannot change the password, because the buttons aren't clickable
Reply
1 Reply

Hey there! Thank you for reaching out.

 

Can you try resetting your password here using a different browser or private window? If that doesn't work, can you send me a screenshot of any error messages you're seeing? Make sure to hide sensitive info when posting to the Community. 

 

Let me know how this goes.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random