The email registered to the acc no longer exists, how do I reset password?

[Pany]

Plan

Free

Country

Norway

Operating System

Windows 10

My Question or Issue

I'm trying to reset the password to my Spotify account, but the E-mail does no longer exist. (Spotify sends a "reset mail" that I cannot access) I created it as a kid, but haven't used that e-mail ever since I connected Spotify to facebook. I don't want to create a new account in fear of loosing my old playlists. Is there a solution to this? Thanks so much in advance.

[Brunelicia · Accepted solution]

Hey @Pany,

Welcome to the Community!

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps! 🙂