Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

They charged me $ 5.99

They charged me $ 5.99

They charged me $ 5.99, when they told me they would pay $ 0.99 ... Why?

 

Reply
1 Reply

 
Our 3 months for $0.99 offer was only available for new users who've never had Premium before. Also, you might have used a payment method that was used before to pay for a Premium subscription. Keep in mind that you need to use a payment method that wasn't used before with Spotify in order to get this offer.
 
If you have other questions regarding your account, we'd recommend you get in touch with us via this contact form.
 
You can also find us on Facebook or Twitter.
 
Give us a shout, we'll be happy to help.
 

Suggested posts