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I've lost all my playlists, radio stations, and premium account and was recommended to a generic response page and still no help, no phone number to contact and the problem remains unsolved. WTF?
Are you sure you have logged in with the right set of credentials. Many people accidently generate themselves 2 set of credetnaisl
1 set with Facebook login
1 set without Facebook login
You could have premium active on one account and then generated a new set of ID's that is blank.
This is very common.
Try logging in from www.spotify.com and check if you have an active premium subscription set.
Be sure to use the right set of credentials. The credentials used on the website that shows active subscription
is surely the one to use.
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
Hey 🙂
I would also suggest you have a read at the instructions in this post by the forum staff which in most cases will solve the issue you are describing.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Neither of these are the solution.
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
Hey 🙂
If you would prefer, the direct link to the contact form is here.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…