Help Wizard

Step 1


Tie two accounts together

Tie two accounts together



How can I get all info back from my old account to the new one?


I have been using Spotify for a long time now and a renewed the account by gift card.


I accidently used the gift card for the account that is tied to facebook and this is the one I'm not using.. 


Can someone help me contact Spotify to get this sorted ?


thanks for support




1 Reply

Hi @Mikaleni82, welcome to the Community 🙂


In this case I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.


There are a few ways to contact them. One is filling out the online contact form.


Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.


You can also use the Facebook support. Shoot them a message here: Spotify Cares.


Let me know if this helps!


BittencourtSpotify Star
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