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Too many ads for free user

Too many ads for free user

I have checked that my account is up to date but I'm getting adds ever 2 minutes now and it's honestly so frustrating. Sometimes I won't even get a full song .it is especially frustrating since I go from listening to classical music to the scream advert 😑
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1 Reply

Hi there @AC90 

 

Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on specific one(s)?
  • The exact makes, models and OS/Firmware versions of all your affected devices
  • The exact Spotify Versions you use.
  • When did this start happening?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.


 

JoanModerator
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