Too many ads for free user

[AC90]

I have checked that my account is up to date but I'm getting adds ever 2 minutes now and it's honestly so frustrating. Sometimes I won't even get a full song .it is especially frustrating since I go from listening to classical music to the scream advert 😑

[Joan]

Hi there @AC90 

Thanks for reaching out. Could you please provide us the following:

• Is this on all devices or only on specific one(s)?
• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.