Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Somebody n my family is getting the...
Spotify has paused because your account is in use somewhere else.
Error!
Spotify help suggests that this is because accounts can be accessed from multuple devices and a bug is causing the error. It suggests what to do if you think your account is being accessed on another device without your knowledge but.....
Stupidly.....
It doesn't tell you what to do about the bug!!!!!!!!
We know our accounts are not being accessed elsewhere so.... How do we go about bypassing the bug..... Which no other online service suffers from by the way, only Spotify.
Hey there,
Sorry about that - it seems there was a temporary error on our systems which caused that error message to come up. It was just a bug though and it should be fixed now.
So don't worry about anyone else having accessed your account - just our mistake this time.
Apologies again for the interruption to your listening.
Excellent... Thanks for the very quick reply. It was a little frustrating. OVerall I think Spotify is a brilliant idea so thanks for all your hard work..
Just getting the same error the last 2 days .. getting annoying now.... Is this bug still there Spotify people..
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…